IT Technician

Company Overview:

Join PhaDoc, an innovative initiative dedicated to creating engaging and educational multimedia content for global health education. We leverage audiovisual materials to inform and inspire young audiences about crucial health topics.

Job Purpose:

To provide technical support and maintenance for PhaDoc’s IT systems, ensuring smooth and efficient operations for all team members and volunteers.

Key Responsibilities:

– Troubleshoot and resolve IT issues for team members and volunteers.

– Install, configure, and maintain hardware and software.

– Ensure the security and integrity of IT systems and data.

– Assist with network administration and support.

– Manage IT inventory and documentation.

– Collaborate with other departments to provide technical support for projects and initiatives.

– Stay updated with the latest IT trends and technologies.

Required Qualifications:

– Bachelor’s degree in Information Technology, Computer Science, or a related field.

– Experience in IT support or related roles.

– Proficiency in troubleshooting hardware and software issues.

– Strong organizational and problem-solving skills.

– Excellent communication and interpersonal abilities.

Preferred Qualifications:

– Experience with non-profit or volunteer organizations.

– Familiarity with network administration and cybersecurity.

Work Environment:

– This position is entirely remote, offering flexibility and the opportunity to work from anywhere.

Compensation and Benefits:

– This is a volunteer position, so there is no monetary compensation or stipend.

– Gain valuable experience and contribute to a meaningful cause.

– Flexible working hours.

Application Process:

Submit your application by filling out the form found here: https://docs.google.com/forms/d/e/1FAIpQLSfAZYUuKVCxtbGsc9gHThlM-OW0FpgpMWzNit_kSUIJFZIH_w/viewform.

Equal Opportunity Statement:

We are an equal opportunity organization and welcome applications from all qualified individuals.

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